Contents

PART 1  CONCEPTS IN RETAIL LOGISTICS AND SUPPLY CHAIN MANGEMENT

1.       Retail logistics:changes and challenges

John Fernie and Leigh Sparks

The logistics task 5; Retail logistics and supply chain transformation 9; Supply chain management 11; The grocery retail supply chain in the United Kingdom20; Supply chain challenges 25; Conclusions 32

2.       Relatonships in the supply chain

John Fernie

Introductions 38; Changing buyer-seller relationships 38;Quick Response 43; Efficient Consumer Response 47;The role of logistics service providers 55; Conclusions 58

3.       The internationalization of the retail supply chain

John Fernie

International sourcing 64; Differences in distribution′culture′in international markets 70;The internationalization of logistics practices 74

PART 2   NON-FOOD(FASHION) LOGISTICS

4.       Market orientation and supply chain management in the fashion industry

Nobukaza J Azuma, John Fernie and Toshikazu Higashi

Introduction 83; Market orientation approach and supply chain management-a focal point 84;Market orientation apporach and supply chain management-the reality 90;

The role of imitation and innovation in the fashion business 92; Conclusion and the research agenda for future studies 96

5.       Fashion logistics and quick response

Martin Christopher, Bob Lowson and Helen Peck

Managing the fashion logistics pipeline 103; The lead-time gap 106;Quick response strategies109; Global sourcing and QR 112;The importance of agility 117;Conclusion 119

6.       Agile merchandizing in European textile fashion industry

Neil Towers and Johanna Bergvall-Forsberg

Introduction 121; Global sourcing challenges 123;

Fashion merchandiizing124; The agile supply network 127;

Agile merchandizing 129; Future developments 137

PART 3   FOOD LOGISTICS

7.       Tesco′s supply chain management

David Smith and Leigh Sparks

Introduction 143; The changing Tesco supply chain:

establishing control and delivering efficiency 146; The current network 156; Other initatives:the environment 165;

Conclusions and lessons 167

8.       Temperature controlled supply chains

David Smith and Leigh Sparks

Introduction 172; What is a temperature controlled supply chain? 173; The importance of temperature controlled supply chains174; Changes in temperature controlled supply chains177; Issues in temperature controlled supply chains 183; Future developments and constraints 186

9.       On-shelf availability in UK grocery retailing:a case study

John Fernie and David B Grant

Introduction 189; Literature background 190;

Methodology 194; Findings 197; Conclusions 201

PART 4   EMERGING ISSUES:TECHNOLOGY AND ENVIRONMENTAL LOGISTICS

10.   The development of e-tail logistics

John Fernie and Alan Mckinnon

Introduction 207; The growth of e-commerce 208; The grocery market 215; The logistical challenges 218; Definition of the home delivery channel 219; Environmental impact of online retail logistics228; Conclusions229

11.   RFID:transforming technology?

Leigh Sparks

RFID:initial hype and reality 234;RFID:more measured consideration? 247; Conclusions 248

12.   The greening of retail logistics

Alan Mckinnon and Julia Edwards

Introduction 253; Environmental effects of retail logistics 254;

Framework for analysing the environmental impact of retail deliveries 255; Managing waste within the retail supply chain 266;Topical issues 267; Conclusions 270

Afterword

John Fernie and Leigh Sparks

Index